If you’ve ever felt like a sales lead instead of a homeowner, you’ll feel the difference here. We’re playing for the next twenty years of your business — not the next twenty minutes of your wallet.
“Super honest company and do great work. I signed a contract to replace and move my water heater. Most companies would have just done that. They were able to fix my existing and that cut the price in half. Then, they messaged me days later and said they accidentally overcharged me by $29 and gave me a refund. I would have never even noticed that.”
Franklin is one of the highest rated service companies in Northwest Arkansas with a 5.0 rating based on 1,194 Google reviews.
No private equity here: Franklin is a family-owned and operated business based right here in Northwest Arkansas.
Have an issue? For just $29, we will send a technician out to diagnose the problem and provide a price to repair it.
Thinking about a new AC, water heater, or electrical panel? Replacement quotes are always free — no service-call fee, no commitment. Just an all-in price.
Got a repair or replacement quote from another company that feels off? We’ll come out at no charge and give you a straight, independent second opinion. Learn more.
We believe in honest, upfront pricing. With Franklin, you will know the exact cost of a repair before we start. Work only begins once you approve the price, giving you complete control.
Same-day or next-day service is the norm except for periods of extremely high demand.
All work performed by Franklin is protected by the Franklin Service Guarantee. Learn more.
Heating, cooling & air quality
Leaks, drains & pipe repairs
Panels, wiring & troubleshooting
Tune-ups, priority service & more
No mystery. Here’s exactly how a Franklin visit goes — whether it’s your first or your fiftieth.
Tell us what’s going on — takes about 90 seconds.
We confirm a time window and text you a heads-up when we’re on the way.
Upfront, flat-rate quote before anything is touched. You decide.
If you decline, you only owe the $29 service call. No hard feelings.
Family-owned and based in Springdale — serving eleven NWA cities with HVAC, plumbing, and electrical work. Tap your city for local pricing and same-day scheduling.
A live, unfiltered feed from Google — good, bad, and everything in between.
Everything was done in a professional manner. Lee was very thorough and professional
Lee Roberts was very professional and checked my AC system. Showed pictures of minor concerns and was honest in his advice for the need to correct those concerns. Very pleased
Excellent service. Thorough and great to work with! Highly recommend.
I had a great experience working with Francisco Torres. He was professional, knowledgeable, and made the entire process easy and stress-free. He took the time to answer my questions, kept me informed, and provided excellent customer service from start to finish. I truly appreciate his help especially considering we have a newborn in the house and A/C in the south is a non-negotiable. I would highly recommend Francisco and Franklin Heating and Air to anyone looking for someone who is reliable, friendly, and dedicated to taking care of their customers. Thank you for the outstanding service!
Our AC stopped blowing cold air on Friday; today we had Francisco Torres come out to our house from Franklin to take a look at our unit. Turns out it was the capacitor, so he was able to fix it quickly - and it was a relief to know we wouldn't need a whole new unit! We appreciate you guys, and thank you for taking care of us!
