If you’ve ever felt like a sales lead instead of a homeowner, you’ll feel the difference here. We’re playing for the next twenty years of your business — not the next twenty minutes of your wallet.
“Super honest company and do great work. I signed a contract to replace and move my water heater. Most companies would have just done that. They were able to fix my existing and that cut the price in half. Then, they messaged me days later and said they accidentally overcharged me by $29 and gave me a refund. I would have never even noticed that.”
Franklin is one of the highest rated service companies in Northwest Arkansas with a 5.0 rating based on 1,218 Google reviews.
No private equity here: Franklin is a family-owned and operated business based right here in Northwest Arkansas.
Have an issue? For just $29, we will send a technician out to diagnose the problem and provide a price to repair it.
Thinking about a new AC, water heater, or electrical panel? Replacement quotes are always free — no service-call fee, no commitment. Just an all-in price.
Got a repair or replacement quote from another company that feels off? We’ll come out at no charge and give you a straight, independent second opinion. Learn more.
We believe in honest, upfront pricing. With Franklin, you will know the exact cost of a repair before we start. Work only begins once you approve the price, giving you complete control.
Same-day or next-day service is the norm except for periods of extremely high demand.
All work performed by Franklin is protected by the Franklin Service Guarantee. Learn more.
Heating, cooling & air quality
Leaks, drains & pipe repairs
Panels, wiring & troubleshooting
Tune-ups, priority service & more
No mystery. Here’s exactly how a Franklin visit goes — whether it’s your first or your fiftieth.
Tell us what’s going on — takes about 90 seconds.
We confirm a time window and text you a heads-up when we’re on the way.
Upfront, flat-rate quote before anything is touched. You decide.
If you decline, you only owe the $29 service call. No hard feelings.
Family-owned and based in Springdale — serving eleven NWA cities with HVAC, plumbing, and electrical work. Tap your city for local pricing and same-day scheduling.
A live, unfiltered feed from Google — good, bad, and everything in between.
My wife and I had been looking for a reasonably plumber. I saw the Franklin trucks around town with $29 service call and was like hey I’ll give them a try. Boy was I impressed! The whole process from scheduling our appointment to the actual fix of our faucet. It was smooth. It was easy and they kept me updated the whole entire way even letting me know once my plumber was on his way. Stephen showed up and was very professional and fixed our problem within 15 minutes. He even checked our water pressure to make sure that everything was OK. Definitely recommend Franklin plumbing.
Franklin gave me a superior HVAC experience! My AC was out and they found a spot on the schedule for me quickly. Christian arrived earlier than I thought he would. And he communicated well before he was on his way and gave us a very accurate ETA. We found him to be highly skilled and professional. His knowledge cut our repair time. He had us up and running again in short order. He was very professional and “all business” - he took his work seriously - exactly what we were looking for. We will use Franklin again. Christian took lots of pictures of our system and educated us on things we weren’t aware of. He is welcome back to work in our home anytime. We were so impressed, we purchased Franklin’s maintenance program. This will be a long-term relationship.
Mickey Lojkar found problems with our air conditioner that technicians from other companies missed. He efficiently fixed the problems, and clearly explained the necessary steps for further maintenance.
The technician was friendly and solved my problem. The drain is cleared and he pointed out two other issues that might need attention in the future. He answered all my questions as well. I was pleased with his handling of my problem.
