If you’ve ever felt like a sales lead instead of a homeowner, you’ll feel the difference here. We’re playing for the next twenty years of your business — not the next twenty minutes of your wallet.
“Super honest company and do great work. I signed a contract to replace and move my water heater. Most companies would have just done that. They were able to fix my existing and that cut the price in half. Then, they messaged me days later and said they accidentally overcharged me by $29 and gave me a refund. I would have never even noticed that.”
Franklin is one of the highest rated service companies in Northwest Arkansas with a 5.0 rating based on 1,280 Google reviews.
No private equity here: Franklin is a family-owned and operated business based right here in Northwest Arkansas.
Have an issue? For just $29, we will send a technician out to diagnose the problem and provide a price to repair it.
Thinking about a new AC, water heater, or electrical panel? Replacement quotes are always free — no service-call fee, no commitment. Just an all-in price.
Got a repair or replacement quote from another company that feels off? We’ll come out at no charge and give you a straight, independent second opinion. Learn more.
We believe in honest, upfront pricing. With Franklin, you will know the exact cost of a repair before we start. Work only begins once you approve the price, giving you complete control.
Same-day or next-day service is the norm except for periods of extremely high demand.
All work performed by Franklin is protected by the Franklin Service Guarantee. Learn more.
Heating, cooling & air quality
Leaks, drains & pipe repairs
Panels, wiring & troubleshooting
Tune-ups, priority service & more
No mystery. Here’s exactly how a Franklin visit goes — whether it’s your first or your fiftieth.
Tell us what’s going on — takes about 90 seconds.
We confirm a time window and text you a heads-up when we’re on the way.
Upfront, flat-rate quote before anything is touched. You decide.
If you decline, you only owe the $29 service call. No hard feelings.
Family-owned and based in Springdale — serving eleven NWA cities with HVAC, plumbing, and electrical work. Tap your city for local pricing and same-day scheduling.
A live, unfiltered feed from Google — good, bad, and everything in between.
Lee Roberts was very knowledgeable. Took the time to explain evwrything to us and kept us informed throughtout his time qith the maintenance. Highly recommend. Lee was on time and let us know when he was heades to our house.
We needed a new sink replacement and Franklin was our first call as always. With all the corporate companies replacing family owned businesses, we prefer to use family owned!!! You cannot go wrong with Franklin!! No outrageous pricing and hidden fees. They are honest, dependable, and beyond knowledgeable . Ayden did a perfect job with our sink swap. If you ever have a need for plumbing, electrical, or HVAC service.....make Franklin your first call and save yourself frustration and anxiety 🤗 Thank you so much for being a rock of calm in these turbulent times!!!
Francisco is very knowledgeable. Provided a thorough explanation of all the work performed. Resolved the issue. Very friendly, courteous, and customer oriented.
Stephan did a great job. No complaints. He replaced my shower faucet and washer faucets. Definitely would use him again.
Our hot water heater broke so we used Franklin to replace it. (We got estimates with 5 other plumbing companies and Franklin was the most competitive) We were able to schedule an appointment in just a few days so we weren’t without hot water for long thankfully. Ayden Kubiak and his coworker replaced it very quickly and brought it up to code. He confirmed the price before starting, which I appreciated too. Both men were respectful and made sure I had no questions before leaving. I really appreciate their hard work so my family has hot water again!
