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AC, Plumbing & Electrical in Northwest Arkansas

At Franklin, the customer comes first. Period.

If you’ve ever felt like a sales lead instead of a homeowner, you’ll feel the difference here. We’re playing for the next twenty years of your business — not the next twenty minutes of your wallet.

(479) 282-0003
5.0 · 1,253 Google reviews
Verified Google Review
★★★★★
“Super honest company and do great work. I signed a contract to replace and move my water heater. Most companies would have just done that. They were able to fix my existing and that cut the price in half. Then, they messaged me days later and said they accidentally overcharged me by $29 and gave me a refund. I would have never even noticed that.”
— Matt H., Cave Springs

A family-owned and operated company

The Franklin Difference

Why Customers Choose Franklin

Top Rated

Franklin is one of the highest rated service companies in Northwest Arkansas with a 5.0 rating based on 1,253 Google reviews.

Family-Owned & Operated

No private equity here: Franklin is a family-owned and operated business based right here in Northwest Arkansas.

$29 Service Calls

Have an issue? For just $29, we will send a technician out to diagnose the problem and provide a price to repair it.

Free Replacement Quotes

Thinking about a new AC, water heater, or electrical panel? Replacement quotes are always free — no service-call fee, no commitment. Just an all-in price.

Free Second Opinions

Got a repair or replacement quote from another company that feels off? We’ll come out at no charge and give you a straight, independent second opinion. Learn more.

No Surprise Pricing

We believe in honest, upfront pricing. With Franklin, you will know the exact cost of a repair before we start. Work only begins once you approve the price, giving you complete control.

Same-Day Service

Same-day or next-day service is the norm except for periods of extremely high demand.

Franklin Service Guarantee

All work performed by Franklin is protected by the Franklin Service Guarantee. Learn more.

All under one roof

Three trades. One service company.

What to expect

How a service call works.

No mystery. Here’s exactly how a Franklin visit goes — whether it’s your first or your fiftieth.

  1. 1

    Book online or call

    Tell us what’s going on — takes about 90 seconds.

  2. 2

    Tech arrives

    We confirm a time window and text you a heads-up when we’re on the way.

  3. 3

    Upfront price

    Upfront, flat-rate quote before anything is touched. You decide.

  4. 4

    Fix it — or walk

    If you decline, you only owe the $29 service call. No hard feelings.

9,000+ Families Served
5.0 ★ 1,253 Google Reviews
$29 Service Calls
Real reviews

Hear it from your neighbors.

A live, unfiltered feed from Google — good, bad, and everything in between.

5.0 · 1,253 Google reviews

We were impressed with Franklin AC, Plumbing and Electrical from the start. The inspection and estimate for our plumbing needs was where we started. Then Stephen returned with Dylan to complete the work. They were prepared and showed us pictures of the before and after work. Everything was clear,y explained. We so appreciate the truly professional work done and that they were both so efficient and personable. Highly recommended by us.

Ron Cash in the last week

A/C was not working well. Axell Morris came out and diagnosed the problem quickly and had the air working within the hour. Great service.

Tierney Alspaugh in the last week

Had a great experience with Carl @ Franklin about estimating the new AC system. There was good communication for the quickly scheduled install. I would highly recommend him (and the company)

Michael Overman in the last week

Jesse was so helpful in dealing with our issue. He helped me understand what the problem was and how to resolve it in the future. Then he gave me recommendations for continued maintenance. Thank you for resolving our problem.

Phil Johnson in the last week

Kyle was very professional and informative about my system, and explained any af the problems i may experience in the future, I'll use the again for sure

jeff ruth in the last week
FAQ

Common questions

What services does Franklin offer?
Franklin handles HVAC (heating, cooling, mini-splits, ductwork, indoor air quality), plumbing (leaks, drains, water heaters, sewer), and electrical (panels, wiring, outlets, lighting, EV chargers). One company, three trades — so you only have to call one number when a home issue comes up.
Do you serve my city?
We serve Northwest Arkansas — Fayetteville, Bentonville, Rogers, Springdale, Bella Vista, Farmington, Centerton, Cave Springs, Lowell, Tontitown, and Siloam Springs. We don’t currently service Eureka Springs or the surrounding Carroll County area.
How fast can you come out?
Same-day or next-day service is the norm except for periods of extremely high demand.
How much is a service call?
$29 flat. That covers the trip, a general diagnosis (some issues may require extended diagnostics), and an all-in price quote before any work begins. If you decide not to move forward, you only owe the $29. See our pricing page for more detail.
Do you offer free quotes or free second opinions?
Yes — both. Replacement quotes (new AC systems, water heaters, electrical panels) are always free, with no service-call fee. And if another company has given you a repair or replacement recommendation that feels off, we’ll send a technician out for a no-charge second opinion before you commit.
What makes Franklin different from the bigger HVAC companies?
We’re family-owned and operated, locally based in Springdale, and not backed by private equity. We do all three trades under one roof, our pricing is an open book, and every job is backed by the Franklin Service Guarantee.
Do you offer financing?
Yes. We have teamed up with Wells Fargo to offer convenient financing for all home repairs over $500, upon credit approval — particularly useful for water heaters, panel upgrades, and full HVAC replacements. See our financing page for current offers.