Hot Water Heater Repair

In Northwest Arkansas & having trouble with your hot water heater? Read on.

Try these two things first

Sometimes, hot water heater issues can be easily fixed with basic troubleshooting. Before spending money on a service call, we always recommend people do the following:

1. Confirm that your water heater cirtcuit breaker isn't tripped or off. If your hot water heater isn't working, a quick thing to check is your breaker panel. If you see a switch labeled water heater and it's in the off position, flip it. There's a good chance your issue is now fixed. However, if the switch is in the middle position, it's tripped. A tripped circuit breaker oftentimes means you have an electrical issue and need an electrician to take a look.

2. Reset the high-temperature limit. Sometimes a hot water heater can get too hot and turn itself off. To reset it, turn the hot water heater off at the breaker panel and then remove the water heater's service panel. Look for a red button that says high temperature limit and press it. Then, turn the breaker for the water heater back on. If your water heater starts to work again, the problem may be solved.

3. Re-light the pilot light. Is your water cold? Your pilot light may have gone out. To fix it, turn your pilot switch or knob to off and then back on. If your pilot light comes back on, you should have hot water again.

If you've tried the above and still no luck

If you made it through each of the above steps and your hot water heater is still not working, there's a good chance you have a real issue. That doesn't necessarily mean it needs an expensive repair, just that it needs the touch of a professional.

Want some help from Franklin? Service calls are still just $19 plus tax so you can get a friendly, trained plumber out there for about the cost of a couple large pizzas. After arriving, he'll figure out the issue, provide you a repair option, and if you go with it, hopefully have your hot water heater running again in no time.

To schedule service for a hot water heater repair in Northwest Arkansas, just tap the "Schedule online" button or text/call us at (479) 282-0003.

What temperature should I keep my hot water heater at?

It can differ by water heater, but as a general rule the Department of Energy recommends 120 degrees for most households. Setting your hot water temperature higher than that increases your energy bills as well as your chances of being scalded by hot water.